Thank you very much for your continued patronage of our store.
We would like to provide you with information regarding our store’s closure during Silver Week.
[Notice Regarding Product Shipments During the Silver Week Holiday]
If an item is in stock at our warehouse, we will ship it in the order received.
For orders confirmed between Wednesday, September 16, and Wednesday, September 23, if the items are not in stock at our warehouse,
they will be shipped sequentially starting Friday, September 25.
*Delivery times vary by product.
Please check the [Shipping Status] on each product information page for the estimated delivery date.
While our shipping operations will remain open, if a product needs to be ordered from the manufacturer,
you will need to wait for shipment as the manufacturer’s warehouse will be closed during this period.
[Notice of Customer Support Closure]
Please note that due to the Silver Week holiday,
we will be unable to respond to any inquiries (including answering customer questions) throughout the day during the period listed below.
We will continue to suspend phone support for the time being.
[Customer Support Closure Period]
Silver Week Holiday: September 19 (Sat) – September 23 (Wed)
We apologize for any inconvenience this may cause and appreciate your understanding.
We look forward to your continued support of our store.