Notice Regarding Package Deliveries Affected by the 2026 Kumamoto Earthquake

Thank you for shopping with us.

We extend our heartfelt sympathies to everyone affected by the 2026 Kumamoto Earthquake and their families, and we sincerely pray for the swift recovery of the affected areas.

Due to the earthquake that occurred at around 4:30 p.m. on Tuesday, July 28 (the 2026 Kumamoto Earthquake), pickup and delivery services by drivers are suspended throughout Kumamoto Prefecture. Deliveries across the entire Kyushu region are also expected to be delayed.

As a result, we are unable to guarantee the delivery dates shown on our website.
A shipping confirmation email will still be sent when your order is dispatched; however, it may take longer than usual for your package to reach you.

Please also refer to the carrier's official announcements:
Yamato Transport:
https://www.yamato-hd.co.jp/important/info_260728_2.html
https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html

We apologize for any inconvenience this may cause and appreciate your understanding.


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